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Electricity Rates & Options
Customer Choice
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.
To switch from TOU to Tiered prices, you will need to notify Oakville Hydro either by completing an election form or by contacting us at 905-825-9400 (Monday to Friday, 8:30 AM to 4:30 PM).
You may wish to continue paying TOU prices for your electricity. In that case, no action is required.
To learn more, visit our website at this link.
TOU and Tiered Pricing - November 1, 2022 to October 31, 2023
The Ontario Energy Board (OEB) announced TOU and Tiered rates effective November 1, 2022 to October 31, 2023 for residential and small business customers on TOU and Tiered pricing under the Regulated Price Plan (RPP). See the image below for rates and hours/thresholds.
To learn more about your bill, click here for TOU and here for Tiered. To view TOU pricing effective January 1 to April 30, 2023, visit our website at this link. To view Tiered pricing effective January 1 to April 30, 2023, visit our website at this link.
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Ontario Electricity Rebate
On November 1, 2019, the Ontario government launched the Ontario Electricity Rebate (OER), which started being applied to bills for most residential consumers, farms and many small businesses. Effective November 1, 2022, the OER changed to 11.70% (from 17%). The OER is a pre-tax credit that appears at the bottom of electricity bills.
If you have a residential or small business (general service less than 50 kW) account with Oakville Hydro, you do not need to do anything. You will automatically receive the OER. Learn more and see if your business qualifies at this link.
For a typical residential customer living in Oakville who uses 700 kWh of electricity per month with TOU pricing, the OER would decrease bills by approximately $13.40 per month. For a typical residential customer living in Oakville who uses 700 kWh of electricity per month with Tiered pricing, the OER would decrease bills by approximately $12.94 each month.
To learn more about the OER, visit the OEB website at this link.
Distribution Charges - January 1 to December 31, 2022
At Oakville Hydro, we purchase the electricity we deliver to customers at market prices and earns no margin on the sale of the commodity. Oakville Hydro’s charges account for approximately 24% of the total bill for a typical residential customer.
The other charges on your bill are collected by Oakville Hydro on behalf of other electricity market participants, including generators, transmitters, retailers and regulators.
Visit the OEB website for more information on rate changes and electricity pricing or click here to learn more about understanding your electricity bill.
Frequently Asked Questions
Do you have questions about electricity rates? Find answers to frequently asked questions.