Customer Choice: If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. Learn more at www.oakvillehydro.com/customerchoice.
Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding RESIDENTAL customer support and payment options, click here.
For more information regarding SMALL BUSINESS customer support and payment options, click here.
Moving In? Click here.
If you are new to Oakville or you are moving within Oakville, please tell us about your move to ensure that your electricity service is connected when you move in. If you are a current Oakville resident and you are moving to another home within Oakville we will ensure that your current account is closed when you move out and your new service is connected when you move in to your new home. Please provide us with seven days advance notice of your moving date. To apply for service now, click on the link above.
Moving Out? Click here.
If you are moving out of Oakville, please let us know that you wish to discontinue your electricity service. We will arrange a final meter reading and ask you where to send your final bill. Upon request, we can also provide you with a letter of reference for your next electricity supplier. To arrange to have your service cancelled, click on the link above.
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