Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
We will need the following information about you or your business to open your account:
If you are a new customer or are moving within Oakville, an application for service must be completed five (5) business days prior to your closing/lease date to avoid possible power disruption.
If you are moving out, we require at least five (5) business days notice.
There is a fee of $30.00 plus HST to set up your Oakville Hydro Account.
Yes. You will be provided with a final bill and the amount will not be estimated.
Oakville Hydro does not collect deposits from residential customers.
To learn more, see Oakville Hydro’s Conditions of Service.
All contents © 2019 Oakville Hydro Electric Distribution Inc. All rights reserved.