Required Information

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What information does Oakville Hydro need to open my account?

We will need the following information about you or your business to open your account:

  • name of the customer to be billed
  • the service address (where the service is to be supplied)
  • the date connection is required
  • mailing address (if different from the service address)
  • lawyer information
  • owner or tenant classification and information
  • former address and final reading date (if applicable)
  • telephone number
  • email address
  • signature of responsible party and/or signing officer of company
  • one piece of identification

How much advance notice do you need to open or close an account?

If you are a new customer or are moving within Oakville, an application for service must be completed five (5) business days prior to your closing/lease date to avoid possible power disruption.

If you are moving out, we require at least five (5) business days notice.

Does it cost anything to move my service?

There is a fee of $30.00 plus HST to set up your Oakville Hydro Account.

Do you take a final reading of my meter?

Yes. You will be provided with a final bill and the amount will not be estimated.

Do I have to pay a deposit?

Oakville Hydro does not collect deposits from residential customers.

To learn more, see Oakville Hydro’s Conditions of Service.

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