Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
Oakville Hydro is committed to maintaining a safe, reliable, secure, and economically viable distribution system underpinned by well managed and maintained infrastructure assets.
We balance capital and maintenance costs to optimize our infrastructure assets throughout their lifecycle.
We continuously refine our asset management program to ensure that we meet reliability, demand, security and capacity requirements while ensuring long-term affordability and responsible stewardship of the distribution system.
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