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Electricity Rates and Charges

Customer Choice 

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.

To switch from TOU to Tiered prices, you will need to notify Oakville Hydro either by completing an election form or by contacting us at customerservice@oakvillehydro.com or 905-825-9400 (Monday to Friday, 8:30 a.m. to 4:30 p.m.). Oakville Hydro will begin accepting election forms on October 13, 2020.

You may wish to continue paying TOU prices for your electricity. In that case, no action is required.

To learn more, visit www.oakvillehydro.com/customerchoice 


Rates - November 1 2020 to April 30, 2021

The Ontario Energy Board (OEB) announced TOU and Tiered rates effective November 1, 2020 to April 30, 2021 (see right).

It’s Your Choice

If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.

Learn more on our website at this link.

The OEB provides a bill calculator to assist customers in deciding which pricing plan is best for them.

Click here to begin.  

 


 

Ontario Electricity Rebate

Changes to Your Electricity Bill

On November 1, 2019, the Ontario Electricity Rebate started being applied to bills for most residential consumers, farms and many small businesses.

Effective November 1, 2020, the Ontario Electricity Rebate will increase to provide a 33.2% rebate (from 31.8%) on electricity charges for eligible customers. It will appear on your hydro bill as a single item.

To learn more about the Ontario Electricity Rebate, visit the Ontario Energy Board website at this link.


Distribution Charges 

At Oakville Hydro, we purchase the electricity we deliver to customers at market prices and earns no margin on the sale of the commodity.  Oakville Hydro’s charges account for approximately 19% of the total bill for a typical residential customer.

The other charges on your bill are collected by Oakville Hydro on behalf of other electricity market participants, including generators, transmitters, retailers and regulators.

Visit the OEB website for more information on rate changes and electricity pricing or click here to learn more about understanding your electricity bill.


Frequently Asked Questions

Do you have questions about electricity rates? Find answers to frequently asked questions.




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