Residential Electricity Rates

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Make the choice that's best for you

Learn about Customer Choice and select the best option for your lifestyle - Time-of-Use (TOU) or Tiered.

About TOU Pricing

With TOU prices, the price depends on when you use electricity. You can help manage your electricity costs by shifting your usage to lower price periods when possible.

There are three TOU periods:

  • Off-peak: When demand for electricity is lowest. Ontario households use most of their electricity – nearly two thirds of it – during off-peak hours.
  • Mid-peak: When demand for electricity is moderate. These periods are during the daytime, but not the busiest times of day.
  • On-peak: When demand for electricity is generally higher. These are the busier times of day - generally when people are cooking, starting up their computers and running heaters or air conditioners.

People use electricity differently depending on the season, so the TOU price periods are different in the winter than they are in the summer.

Winter 2022 TOU Clocks
About Tiered Pricing

With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. For residential customers, the threshold normally changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.

In the winter period (November 1 – April 30), the Tier threshold for residential customers is 1,000 kWh so that households can use more power at the lower price. In the summer period (May 1 – October 31), the Tier threshold for residential customers is 600 kWh. 

For small business customers, the Tier threshold is 750 kWh all year round. 

Tiered prices give you the flexibility to use electricity at any time of day at the same price, although that price will change if you exceed the threshold during the month.

Winter 2022 Tiered Rates


TOU and Tiered Pricing - November 1, 2022 to October 31, 2023

The Ontario Energy Board (OEB) announced TOU and Tiered rates effective November 1, 2022 to October 31, 2023 for residential and small business customers on TOU and Tiered pricing under the Regulated Price Plan (RPP). See the image below for rates and hours/thresholds. 

To learn more about your current bill, click here for TOU and here for Tiered. To view TOU pricing effective May 1 to October 31, 2022, visit our website at this link. To view Tiered pricing effective May 1 to October 31, 2022, visit our website at this link.

Tuesday 8:13AM

Currently On-Peak

7 PM - 7 AM
11 AM - 5 PM
7 AM-11 AM • 5 PM-7 PM

Tiered Pricing is broken down into set amounts of electricity that may be used at a specific rate; once this set amount is exceeded, the rate changes to a more expensive tier. Tiered pricing is generally updated annually on May 1 and November 1. 

Winter 2022 Tiered Rates
People reviewing their bills

Frequently Asked Questions

Do you have questions about electricity rates? Find answers to frequently asked questions.