Understanding Your Bill

People reviewing their bills

The format of your bill is mandated by the Ministry of Energy, Northern Development and Mines.

The more you know about electricity rates, the easier it will be to make informed decisions about your energy usage or whether your pricing plan is meeting your needs.

Your electricity bill

Oakville Hydro delivers electricity to your home or business and issues your bill. The bill includes the costs for the electricity that you use, the services Oakville Hydro provides, as well as other costs. Scroll down to get a better understanding of what's included in your monthly bill, as well as bill samples for the different types of rates (TOU, ULO and Tiered) for commercial and residential plans.

Residential and small business

If you’re a residential or small business customer, you can choose to switch between Tiered, Ultra-Low Overnight (ULO) and Time-of-Use (TOU) prices. Click below for bill samples for each pricing plan.

Tiered Pricing - Bill Sample
Ultra Low Overnight Rate - Bill Sample
Time of Use Rate - Bill Sample

Commercial business

Click below for bill samples for commercial (less than 50 kW with no interval meter), general services (greater than 50 kW with non-interval meter) and general services (greater than 50 kW with an interval meter).

Commercial less than 50 KW with interval meter - Bill Sample
Commercial more than 50 KW with interval meter - Bill Sample
Commercial more than 50 KW with non-interval meter - Bill Sample