Customer Choice: If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. Learn more at www.oakvillehydro.com/customerchoice.
Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding RESIDENTAL customer support and payment options, click here.
For more information regarding SMALL BUSINESS customer support and payment options, click here.
Generate Power at Your Home or Business – Feed Power into the Grid
The Net Metering Program allows customers to generate power and feed it into the grid - promoting clean, renewable energy to help support Ontario’s electricity supply. For more information on the Net Metering Program, visit the Ontario Ministry of Energy's website at this link.
How To Apply
Oakville Hydro’s role in the Net Metering Program is to facilitate connection to the electricity distribution system.
Please complete and submit the following documents to Oakville Hydro:
Once your application has been reviewed, and is acceptable, Oakville Hydro will send you a letter outlining any requirements and connection fees. Payment of the connection fees is required before your project can be connected to the grid.
Once construction of your project is completed, you will need a safety inspection from the Electrical Safety Authority (ESA).
For more information on the ESA and their processes, visit their website at this link.
Once the ESA approves your project and all electrical and metering equipment has been installed to the satisfaction of Oakville Hydro, we will connect your project within 5 business days.
For further information, contact Oakville Hydro at: email@example.com or 905-825-9400 ext. 2266
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