Understanding Your Bill - Effective May 1, 2018 to December 31, 2018

For rates effective from January 1, 2018 to April 30, 2018 click here

The format of your bill is mandated by the Ministry of Energy.

The example below shows the calculations for a residential consumer who uses 750 kWh per month that has a typical time-of-use consumption pattern.

Click or tap on the  icons for a more detailed explanation of the bill section.


Your Electricity Charge     Volume Rate Amount

On Peak
Mid Peak
Off Peak 

135 kWh
128 kWh
488 kWh



Delivery Charges        
Monthly Service Charge
Distribution Charge
Transmission Charges
Distribution Losses (3.76% of kWh)
    On Peak Losses
    Mid Peak Losses
    Off Peak Losse
30 Days
750 kWh
778 kWh
 5 kWh
5 kWh
18 kWh


Regulatory Charge        
Wholesale Market Charges
Standard Supply Service Charge
778 kWh
Per Month
Total Electricity Charges  

Ontario's Fair Hydro Plan 
Ontario is lowering electricity bills by 25 per cent on average for all residential customers as part of a significant system restructuring that will address long-standing policy challenges and ensure greater fairness.

Learn more. 

For more information about the Ontario Electricity Support Program visit the Ontario Energy Board's website.

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