Customer Choice: If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. Learn more at www.oakvillehydro.com/customerchoice.
Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding RESIDENTAL customer support and payment options, click here.
For more information regarding SMALL BUSINESS customer support and payment options, click here.
For rates effective from January 1, 2018 to April 30, 2018 click here.
The format of your bill is mandated by the Ministry of Energy.
The example below shows the calculations for a residential consumer who uses 750 kWh per month that has a typical time-of-use consumption pattern.
Click or tap on the icons for a more detailed explanation of the bill section.
Your Electricity Charge ![]() |
Volume | Rate | Amount |
On Peak |
135 kWh |
$0.132 |
$17.82 |
Delivery Charges ![]() |
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Monthly Service Charge Distribution Charge Transmission Charges Distribution Losses (3.76% of kWh) On Peak Losses Mid Peak Losses Off Peak Losse |
30 Days 750 kWh 778 kWh 5 kWh 5 kWh 18 kWh |
$27.17 $0.0045 $0.0138 $0.132 |
$27.17 $3.38 $10.74 $0.67 $0.46 $1.19 |
Regulatory Charge ![]() |
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Wholesale Market Charges Standard Supply Service Charge |
778 kWh Per Month |
$0.0039 $0.25 |
$3.03 $0.25 |
Total Electricity Charges | $108.50 |
Ontario's Fair Hydro Plan
Ontario is lowering electricity bills by 25 per cent on average for all residential customers as part of a significant system restructuring that will address long-standing policy challenges and ensure greater fairness.
For more information about the Ontario Electricity Support Program visit the Ontario Energy Board's website.
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