MY BUSINESS
Understanding Your Bill - Rates Effective February 23 to April 30, 2021
For Rates Effective from January 1 to February 22, 2021, click here.
For information about delivery charges by rate class, click here.
Small Business Consumers
Rates – February 23 to April 30, 2021
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing under the Regulated Price Plan (RPP) at prices that were set by the Ontario Energy Board (OEB) on December 15, 2020. To learn more, visit this link or www.oeb.ca
Customer Choice
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices.
With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.
If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, visit www.oakvillehydro.com/customerchoice or visit the Ontario Energy Board website at this link.
Rate Changes for Class A and B (Large Commercial and Industrial Customers) Effective January 1, 2021
As of January 1, 2021, the Ontario government began funding a portion of renewable energy contract costs, resulting in electricity cost relief.
Also as of January 1, 2021, the Ontario government began recovering Global Adjustment payments, which were deferred between April and June 2020.
In 2021, Class A and non-RPP Class B customers could see net savings of 11-12% on their bills as a result of these two initiatives (actual savings will depend on location and consumption).
Do you have questions about the Global Adjustment deferral? Click here for answers to frequently asked questions.
Businesses that use more than 250,000 kWh per year pay either the Weighted Average Price (WAP) or the Spot Market Price (SPOT), depending on the type of meter that they have.
Businesses with a non-interval meter that measure the total amount of electricity consumed in the billing period pay the WAP. This is calculated in accordance with the Ontario Energy Board’s Retail Settlement Code. Businesses that have an interval meter that measures their electricity consumption on an hourly basis pay the Spot market price. This is the pricing established by Ontario’s Independent Electricity Service Operator.
Consumers that pay the WAP or SPOT price (as well as those consumers that have signed a contract with an electricity retailer for the purchase of electricity) also pay the Global Adjustment.
The Global Adjustment reflects the differences between the market price of electricity and the regulated or contract prices that are paid to generators for the electricity they produce. These include nuclear, gas-fired and renewable generators (like wind farms). The Global Adjustment also reflects the costs of conservation programs.
Ontario Electricity Rebate
On November 1, 2019, the Ontario Electricity Rebate started being applied to bills for most residential consumers, farms and many small businesses.
The Ontario Electricity Rebate provides a 21.2% rebate on electricity charges for eligible customers. It will appear on your hydro bill as a single item. To learn more about the Ontario Electricity Rebate, visit the OEB website at this link.
If you have a residential or small business (general service less than 50 kW) account with Oakville Hydro, you do not need to do anything. You will automatically receive the Ontario Electricity Rebate. Learn more and see if your business qualifies at this link.
Retail Contracts
If you buy electricity from an electricity retailer instead of Oakville Hydro, the prices you pay will be based on the contract you signed with the retailer.
Delivery
This is the cost of delivering electricity from generating stations across the province to your business through transmission and distribution power lines. Delivery charges are approved by the OEB. Some of these are fixed at a set amount per month. Others are variable and increase or decrease depending on how much electricity you use. Delivery charges include:
Oakville Hydro Distribution Charges:
Customer Service Charge: A fixed charge for costs relating to meter reading, billing, customer service and account maintenance, and general utility operations.
Hydro One Transmission Charges:
Transmission Charge: A variable charge for the costs of transmitters to operate and maintain the high-voltage transmission system that carries electricity from generating stations to Oakville Hydro.
Loss Adjustment:
When electricity is delivered over a power line, it is normal for a small amount of power to be consumed, or lost, as heat. In calculating your electricity costs for the billing period, Oakville Hydro multiplies your electricity cost by an OEB-approved adjustment factor that accounts for those losses.
Delivery Charges by Rate Class
| General Service < 50 kW | Multiplier | Rate |
| Service Charge | Per 30 Days | $38.83 |
| Distribution Rate | Per kWh | $0.0177 |
| Low Voltage Rate | Per kWh | $0.0003 |
| Transmission Rate | Per Adjusted kWh | $0.0127 |
| Distribution Losses | ||
| On-peak Losses | Per 3.76% of kWh |
$0.176 |
| Mid-peak Losses | $0.119 | |
| Off-peak Losses | $0.085 |
| General Service > 50 kW (Non-interval Meter) | Multiplier | Rate |
| Service Charge | Per 30 Days | $130.56 |
| Distribution Rate | Per kW | $5.2455 |
| Low Voltage Rate | Per kW | $0.1313 |
| Distribution Rate | Per kWh | ($0.0002) |
| Network Service Rate | Per kW | $2.7270 |
| Connection Service Rate | Per kW | $2.0584 |
| Distribution Losses | Per 3.76% of kWh | WHASP |
| General Service > 50 kW | Multiplier | Rate |
| Service Charge | Per 30 Days | $130.56 |
| Distribution Rate | Per kW | $5.2455 |
| Low Voltage Rate | Per kW | $0.1313 |
| Distribution Rate | Per kWh | ($0.0002) |
| Network Service Rate | Per kW | $2.8151 |
| Connection Service Rate | Per kW | $2.1251 |
| Distribution Losses | Per 3.76% of kWh | SPOT |
| General Service > 1,000 kW | Multiplier | Rate |
| Service Charge | Per 30 Days | $3,747.22 |
| Distribution Rate | Per kW | $2.9990 |
| Low Voltage Rate | Per kW | $0.1313 |
| Distribution Rate | Per kWh | ($0.0002) |
| Network Service Rate | Per kW | $2.8151 |
| Connection Service Rate | Per kW | $2.1251 |
| Distribution Losses | Per 3.76% of kWh | SPOT |
| Embedded Distributor | Multiplier | Rate |
| Service Charge | Per 30 Days | $5,590.40 |
| Distribution Rate | Per kW | $3.0533 |
| Low Voltage Rate | Per kW | $0.1313 |
| Distribution Rate | Per kWh | ($0.0002) |
| Network Service Rate | Per kW | $2.8151 |
| Connection Service Rate | Per kW | $2.1251 |
| Distribution Losses | Per 3.76% of kWh | SPOT |
| Sentinel Lighting | Multiplier | Rate |
| Service Charge | Per 30 Days - Per Connection | $2.96 |
| Distribution Rate | Per kW | $50.2332 |
| Low Voltage Rate | Per kW | $0.0255 |
| Distribution Rate | Per kWh | ($0.0002) |
| Transmission Rate | Per kW | $0.9593 |
| Distribution Losses | Per 3.76% of kWh | WHASP |
| Street Lighting | Multiplier | Rate |
| Service Charge | Per 30 Days - Per Connection | $4.06 |
| Distribution Rate | Per kW | $25.0909 |
| Low Voltage Rate | Per kW | $0.1061 |
| Distribution Rate | Per kWh | ($0.0002) |
| Transmission Rate | Per kW | $3.9923 |
| Distribution Losses | Per 3.76% of kWh | WHASP |
| Unmetered Customers | Multiplier | Rate |
| Service Charge | Per 30 Days - Per Connection | $10.82 |
| Distribution Rate | Per kWh | $0.0101 |
| Low Voltage Rate | Per kW | $0.0003 |
| Transmission Rate | Per Adjusted kWh | $0.0127 |
| Distribution Losses | Per 3.76% of kWh | WHASP |
| microFIT | Multiplier | Rate |
| Service Charge | Per Month | $4.55 |
Regulatory Charges
Regulatory charges inclued the Wholesale Market Charge and the Standard Supply Service Charge.
The Wholesale Market Service Charge covers services provided by the Independent Electricity System Operator (IESO) to operate the wholesale electricity market and maintain the reliability of the high voltage power grid. Effective January 1, 2020 the Wholesale Market Service Charge is $0.0039 per kWh.
The Standard Supply Service Charge covers part of a our administrative costs to provide electricity to customers that buy their power from us (i.e. customers that are not served by a retailer). The Standard Supply Serivce Charge is $0.25 per month.