Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
The Government of Ontario has made changes to the conservation programs in Ontario and directed the Independent Electricity System Operator (IESO) to centrally deliver energy-efficiency programs until December 31, 2020. Ontario businesses will continue to have access to incentives for retrofits and other energy-efficiency projects to help lower their energy costs.
If you already have pre-approval for Save on Energy applications, you still have until December 31, 2020 to complete your project through Oakville Hydro*.
*Please note: If you have pre-approval for Audit Funding, you will have until December 31, 2019 to complete your project.
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