Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
Click to view an important update to customers and partners from our President & CEO on how we are keeping our teams safe, while delivering essential services.
On April 12, Oakville Hydro invited a small group of business customers to attend an information session that provided an overview of Oakville Hydro and conservation initiatives that are available and applicable to their organization. The session also gave attendees the opportunity to give feedback on how Oakville Hydro can assist businesses in becoming as energy efficient as possible.
The event included a tour of the Control Room, pictured below.
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