Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
(Oakville, ON) February 12, 2016 – Oakville Hydro recently completed its third MyOakvilleHydro/eBilling contest. Thank you to the more than 1,000 customers who registered for eBilling during the contest, and to the new customers signing up each day.
Six prizes were included in the contest, including iPad minis and Visa credit card gift cards. Congratulations to all of the winners!
“We continue to encourage customers to register for our ebilling service,” said Enzo Augimeri, Manager of Customer Service and Billing at Oakville Hydro. “With MyOakvilleHydro and eBilling, customers gain 24/7 access to their account, are empowered to make informed choices and also make a positive impact on the environment. It’s a win-win!”
Stay tuned for details about the next contest.
Customers can sign up by registering at www.myoakvillehydro.com and selecting "Sign-Up for eBilling."
For information about power interruptions, visit our real-time power outage map at www.oakvilleoutages.ca.
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