Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
Oakville Hydro will design, construct and maintain an electricity distribution system and provide energy and conservation solutions to our customers in a manner that is environmentally responsible and safe.
This Policy applies to all Oakville Hydro employees, service providers, contractors and subcontractors working on behalf of Oakville Hydro. Oakville Hydro will communicate this Policy to all employees and contractors employed by the company, and make it available to the public.
Rob Lister, President and CEO
December 19, 2017
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