Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
Click to view an important update to customers and partners from our President & CEO on how we are keeping our teams safe, while delivering essential services.
One tree planted for every new eBill customer
From the Town of Oakville: The Town of Oakville has 1,680 more trees in the ground thanks to Oakville Hydro. The trees are a result of Oakville Hydro’s spring eBilling campaign to donate $10 towards a tree for every customer who made the switch from paper to electronic bills. A number of Oakville Hydro employees dug in to help plant the trees on town property at the corner of Rebecca Street and Great Lakes Boulevard in southwest Oakville.
“On behalf of Town Council, I want to thank Oakville Hydro, its customers, and all of the volunteers for their contribution in creating a greener Oakville,” said Mayor Rob Burton. “I take great pride in how we continue working together to protect, preserve and grow our urban forest.”
The property is the site of a newly constructed storm water management pond and an adjacent watercourse. Intensive planting in this area is important to establish a thick canopy that will help ward off growth of invasive plant life and help stabilize the pond and creek banks.
About Oakville Hydro
Part of the OEC Family of Companies, Oakville Hydro delivers reliable and safe electricity to more than 70,000 individuals, families and businesses in Oakville. The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community. Oakville Hydro is a two-time past recipient of the Local Distribution Company Performance Excellence Award from the Electricity Distributors Association and a Canada’s Safest Employers Silver Award recipient, recognizing the organization as an exceptional leader in the industry.
Town of Oakville
905-845-6601, ext. 3096
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