SCAM ALERT: Customers are receiving telephone calls where the fraudster demands immediate payment to avoid disconnection. This is NOT Oakville Hydro. We do not threaten immediate disconnection. Receive a call you’re unsure about? Call us at 905-825-9400.
Oakville Hydro is alerting customers of a text message scam where customers are asked to provide credit card information and click on a link within the text message. The text message claims to be from Oakville Hydro. Oakville Hydro never sends credit card alerts via text message.
In the event that you receive a text message:
Do not provide credit card information
Do not click on the link within the text message
Do not provide personal information, including your Oakville Hydro account number
Contact Oakville Hydro to report the incident Monday to Friday from 8:30a.m. to 4:30p.m. or anytime at 905-825-9400 or firstname.lastname@example.org
If you believe you have been a target or victim of fraud, report the incident by calling the Canadian Anti-Fraud Centre at 1-888-495-8501. Visit the Canadian Anti-Fraud Centre website for more information on how to protect yourself.