Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
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The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
Oakville Hydro hosted the Honourable Kevin Flynn, MPP for Oakville and Minister of Labour for Ontario to announce the plan to reduce electricity costs for families and businesses in Oakville. Media release below.
MEDIA RELEASE - March 3, 2017 - Ontario is lowering electricity bills by 25 per cent on average for all residential customers as part of a significant system restructuring that will address long-standing policy challenges and ensure greater fairness.
Starting this summer, Ontario’s Fair Hydro Plan would provide households with this 25 per cent break. Many small businesses in Oakville would also benefit from the initiative. People with low incomes would receive even greater reductions to their electricity bills. As part of this plan, rate increases over the next four years would be held to the rate of inflation for everyone.
These measures include the eight per cent rebate introduced in January and build on previously announced initiatives to deliver broad-based rate relief on all electricity bills.
Taken together, these changes will deliver the single-largest reduction to electricity rates in Ontario’s history.
Recently, electricity rates have risen for two key reasons:
The burden of financing these system improvements and funding these key programs has unfairly fallen almost entirely on the shoulders of today’s ratepayers. To relieve that burden and share costs more fairly, two system fixes are being undertaken.
Recognizing that the electricity infrastructure that has been built will last for many decades to come, the province would refinance those capital investments to ensure that system costs are more equitably distributed over time. In addition, a number of important programs, such as the Ontario Electricity Support Program (OESP), will now be funded by the government instead of by ratepayers.
The province will also launch a new Affordability Fund, enhance the existing OESP and Rural or Remote Rate Protection (RRRP) program and provide on-reserve First Nations households with a delivery credit. These new measures will cost the government up to $2.5 billion over the next three years.
Notwithstanding that hydro rate relief costs will add significant pressure on the fiscal framework, the province continues to project a balanced budget for 2017-18, and will provide a full update on its fiscal plan in the spring budget.
Reducing electricity costs in Oakville is part of Ontario’s plan to create jobs, grow our economy and help people in their everyday lives.
“Electricity costs rose sharply and residents and business owners in Oakville spoke out. They told us the government needed to do more to reduce the costs and make hydro more affordable. By fixing problems in the system, Ontario is lowering electricity bills by 25 per cent on average for all residential customers and ensuring rates are fairer in the future.”
– Kevin Flynn, Member of Provincial Parliament, Oakville
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