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Oakville Hydro’s Commitment to Customer Service Leads to OEA Award

Oakville Hydro is pleased to receive the Ontario Energy Association’s (OEA’s) Customer Service Award for its commitment and progressive work in embarking on an ambitious multi-year program to develop and implement a long-term Customer Service Vision and Strategy.  Oakville Hydro was presented the award at a ceremony in Toronto on September 24, 2018.  

“Customer service excellence is a critical component of Oakville Hydro’s business and its importance is a key focus”, said Rob Lister, President and CEO of Oakville Hydro.  “Thank you to the OEA for this acknowledgement and for recognizing our focus on customer service excellence.” 
Pictured (from left to right): 
 Mary Caputi, Senior Vice President, Innovation
 Paula Burgin, Director, Customer Care
 Rob Lister, President and CEO 

About Oakville Hydro
Part of the OEC Family of Companies, Oakville Hydro delivers reliable and safe electricity to more than 70,000 individuals, families and businesses in Oakville.  The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community.  Oakville Hydro is a two-time past recipient of the Local Distribution Company Performance Excellence Award from the Electricity Distributors Association and a Canada’s Safest Employers Silver Award recipient, recognizing the organization as an exceptional leader in the industry.  
For more information, please visit www.oakvillehydro.com, follow us on Twitter @oakvillehydro, or visit us on Facebook.  For information on power interruptions, visit www.oakvilleoutages.ca.  
Cassandra Umbriaco
Communications Specialist, Oakville Hydro

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