Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
During the pandemic, off-peak rates are now in effect 24/7. Click here for more information.
Click to view an important update to customers and partners from our President & CEO on how we are keeping our teams safe, while delivering essential services.
Our annual Customer Satisfaction Survey is currently under way.
A random selection of customers will receive a telephone call from UtilityPULSE, who is conducting the survey on our behalf.
We appreciate your feedback. This will help us better understand the needs and wants of our customers.
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