Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
(Oakville, ON) May 30, 2018 – Oakville Hydro is pleased to receive the Canadian Electricity Association’s (CEA’s) Centre of Excellence Award for its innovative efforts and progressive work in developing and implementing its Advanced Distribution Management System (ADMS). Oakville Hydro was presented the award at a ceremony in Ottawa on May 29, 2018.
As part of its commitment to innovate and keep up with the pace of change, Oakville Hydro has implemented the Distribution State Estimation (DSE), a first in Ontario. DSE provides Control Room operators continuous detailed and precise assessments of grid characteristics. The new software tool is being deployed as part of the Advanced Distribution Management System (ADMS) from Survalent Technology Corporation.
“Our team is always looking for ways to bring innovation into every element of our business,” said Rob Lister, President and CEO of Oakville Hydro. “Thank you to the CEA for this acknowledgement and for recognizing progressive projects across Canada.”
About Oakville Hydro
Part of the OEC Family of Companies, Oakville Hydro delivers reliable and safe electricity to more than 70,000 individuals, families and businesses in Oakville. The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community. Oakville Hydro is a two-time past recipient of the Local Distribution Company Performance Excellence Award from the Electricity Distributors Association and a Canada’s Safest Employers Silver Award recipient, recognizing the organization as an exceptional leader in the industry.
About the Centre of Excellence
CEA’s Centre of Excellence celebrates Canadian innovation and cutting-edge technology in the electricity sector. Whether it’s a virtual power plant providing residential customers with the ability to generate their own clean energy and augment the grid, or the world’s first commercial-scale post-combustion carbon capture and storage unit – all Center of Excellence projects are positively impacting the lives of Canadians and shaping our collective energy future.
About the Canadian Electricity Association
Canadian Electricity Association (CEA) members generate, transmit and distribute electrical energy to industrial, commercial, residential and institutional customers across Canada every day. From vertically integrated electric utilities, independent power producers, transmission and distribution companies, to power marketers, to the manufacturers and suppliers of materials, technology and services that keep the industry running smoothly -- all are represented by this national industry association.
Director - Innovation (OEC)
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