Customer Support During the Pandemic: Oakville Hydro has always been supportive of our customers and the community. As the pandemic continues to evolve, and in recognition of the critical and essential services that Oakville Hydro provides, we are taking active measures to support our customers.
For more information regarding customer support and payment options, click here.
The Government of Ontario has introduced a fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, which will be automatically applied to all Time-of-Use (TOU) customers 24 hours a day, 7 days a week. Learn more at this link.
Oakville Hydro’s Dedication to Customer Service Leads to Industry Recognition
(Oakville, ON) October 16, 2019 – Oakville Hydro was pleased to receive the Outstanding Customer Service Award at the Harris Customer Training Conference. Oakville Hydro was recognized for its innovative solutions that provide Oakville customers with outstanding customer service.
“Our customer service team is committed to providing best-in-class service each and every day,” said Rob Lister, President and CEO of Oakville Hydro. “Thank you to the attendees of the Harris Customer Training Conference for presenting us with this award.”
Pictured – Enzo Augimeri, Manager of Customer Service at Oakville Hydro.
About Oakville Hydro
Part of the OEC Family of Companies, Oakville Hydro delivers reliable and safe electricity to more than 70,000 individuals, families and businesses in Oakville. The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community. Oakville Hydro is a two-time past recipient of the Local Distribution Company Performance Excellence Award from the Electricity Distributors Association and a Canada’s Safest Employers Silver Award recipient, recognizing the organization as an exceptional leader in the industry.
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