Understanding Your Bill

Use our interactive sample bill below for a breakdown and detailed explanation of your bill.

PLEASE NOTE:
For a detailed explanation of electricity terms use your cursor to roll over the various line items, or call Customer Service at 905-825-9400.

Explanations are also available on the Ontario Energy Board’s website at www.oeb.gov.on.ca

This is the layout of your bill:

This is a sample bill format only and does not reflect current rates