Oakville Hydro Electricity Distribution Inc.
We offer seven different payment options to make paying your invoice as simple and convenient as possible.
Please note that effective September 1, 2012, Oakville Hydro will no longer provide cashiering services at our office. Please see below for a list of payment options. If you have additional questions, please call Customer Service at 905-825-9400 and press ‘1’ to speak to a Customer Service Representative.
Customers are welcome to drop off payments at the drop off box located outside of the building entrance.
Our automatic payment plans provide you with the option of having payments automatically withdrawn from your bank account.
We offer two options: the Basic Plan and the Equal Payment Plan.
For your convenience, you may start or quit a plan anytime. However, once you start either plan, any outstanding balance must paid in full before opting out.
Click here to apply for either of the Automatic Payment Plans.
(Print, fill out and send in to Oakville Hydro)
If you would like more information on Automatic Payment, please call 905-825-9400 Ext. 2273 or email: firstname.lastname@example.org
We provide the option of paying through local banks and trust companies as a convenience to our customers. Please note that when you pay at the bank, it can take 3 to 5 business days for that payment to reach us.
We accept payments* using Visa, MasterCard or American Express through a bill payment system powered by Paymentus Corporation.
Please Note: Credit cards cannot be used in conjunction with the Automatic Payment Plan.
You have two options available to pay your hydro bill using Visa, MasterCard or American Express.
For more details, click here
*Note: there is a $2.50 fee for every $100.00 payment
Use the return envelope provided with your invoice and send your payment back in the mail. Please be sure to mail your payment 3-5 days prior to the due date on the invoice to avoid incurring overdue account interest charges.
Fast, convenient, 24 hour access and you don't need to leave home.
We accept telephone or online payments made through your financial institution. Please check with your financial institution to find out if they offer this service. Please remember – it can take 3 to 5 business days for us to receive the payment from the bank so allow enough time for processing to ensure you meet the due date.
If you move, make sure to contact your financial institution and give them your new Oakville Hydro account number.
Note: When you sign up for a telephone or online payment service, you will be asked to enter an 8-digit Oakville Hydro account number. To do this, enter your 8-digit Oakville Hydro account number and make sure you remove the hyphen.
Example: 123456-8 becomes 1234568
Oakville Hydro accepts payments through Western Union. Payment outlets include A&P and Dominion grocery stores, most Wal-Mart stores, Money Marts, Cash Money and many convenience stores.
Just like any other payment through Western Union, there is a transaction fee associated with the transaction payable to the Western Union outlet by the customer.
Town of Oakville - Town hall
1225 Trafalgar Road
Oakville, ON L6H 0H3