Oakville Hydro Electricity Distribution Inc.
Oakville Hydro Electricity Distribution Inc. (OHEDI), regulated by the Ontario Energy Board, is the electricity distribution company. Using a sophisticated network of remotely switched power lines of approximately 1,400 km, OHEDI has reliably delivered energy to homes and businesses for over a century. OHEDI offers customer service to developers and consumers, as well as designs, builds and maintains Oakville’s state-of-the-art power distribution system.
The Ontario Clean Energy Benefit (OCEB) provides eligible customers a 10 per cent rebate on the total cost of electricity charges related to electricity consumption on their bills including HST. Effective September 1, 2012, the rebate for eligible customers will be limited to the first 3,000 kWh per month of consumption. However, there is an exemption from this limit for households in which persons who require medical equipment reside under certain circumstances. For answers to frequently asked questions, please visit this link. For more information, please visit the Ministry of Energy website at this link.
If you are eligible for this exemption please fill out the Self-Declaration form at this link and return it to our office at 861 Redwood Square – Oakville, ON – L6K 0C7.
For more information, please call 905-825-9400 and press ‘1’ for Customer Service.
The Independent Electricity System Operator (“IESO”) is managing the development of the meter data management/repository to collect, manage, store and retrieve information related to the metering of customers’ use of electricity in Ontario. The IESO has applied to the Ontario Energy Board (“OEB”) for approval of a Smart Metering Charge (“SMC”) of $0.806 per Residential and General Service < 50 kW customer per month for the period July 1, 2012 to December 31, 2017. The OEB has commenced a proceeding on its own motion to determine the appropriate recovery and allocation of the SMC. To view the English version of the Notice of Application for and Notice of Proceeding click here. To view the French version of the Notice of Application and Notice of Proceeding click here.
Recently in Oakville, people have been going door-to-door posing as Oakville Hydro employees and providing one of two "sales pitches." One selling a green credit that they claim would make customers entitled to off-peak rates all the time. The salesperson explains that they received their address and information "from Oakville Hydro." The other "sales pitch" involves telling customers that they need to inspect their water heater. They then explain that the water heater needs to be changed "on behalf of Oakville Hydro."
These salespeople are not from Oakville Hydro Electricity Distribution Inc. or Oakville Hydro Energy Services Inc. They are not employees of either company and are misrepresenting themselves as such.
If someone comes to your home saying that they are from Oakville Hydro and need to check your water heater or want to sell you a green credit, please use extreme caution.
Below are some tips:
Popular Tactics To Avoid from the Ministry of Consumer Services
Tips on Door-to-Door Agreements provides more information on water heater rentals.
