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Oakville Hydro Electricity Distribution Inc.


Oakville Hydro Electricity Distribution Inc. (Oakville Hydro), regulated by the Ontario Energy Board, is an electricity distribution company. Using a sophisticated network of remotely switched power lines of approximately 1,400 km, Oakville Hydro has reliably delivered energy to homes and businesses for over a century. Oakville Hydro offers customer service to developers and consumers, as well as designs, builds and maintains Oakville’s state-of-the-art power distribution system. In 2013, Oakville Hydro was recognized as “Large Company of the Year” by the Ontario Energy Association for excellence in service delivery and safety.

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Power Outage – October 5, 2015

We experienced a power outage earlier today that affected numerous customers. Power has since been restored. We apologize for any inconvenience this may have caused.

Oakville Hydro’s Performance Scorecard

On September 30, 2015, the Ontario Energy Board published Oakville Hydro’s Performance Scorecard. The Scorecard has been designed by the Ontario Energy Board to track and show our performance gains over a five-year period. To view Oakville Hydro’s performance scorecard for the period 2010 to 2014 click here. For more information about the scorecard click here.

August 17, 2015

Notice of Application and Hearing for a Rate Adjustment

Oakville Hydro Electricity Distribution Inc. has applied to the Ontario Energy Board to increase the amount it charges by $0.03 each month for the typical residential customer beginning on January 1, 2016. Other customers, including businesses, will be affected as well. To view Oakville Hydro Electricity Distribution Inc.'s Application click here.

Service Application

Applying for Service? Click here for more information.

Smart Meters Safe in Oakville

Oakville Hydro Electricity Distribution Inc. issues statement over no concerns regarding smart meters. To view the statement, click here.


We recently had reports that our customers have been receiving calls from someone who is representing themselves as an employee of Oakville Hydro Electricity Distribution Inc. and asking for customer account information.

We want to assure our customers that Oakville Hydro Electricity Distribution Inc. does not call customers to request account information.

If you receive a phone call, do not provide any information over the telephone unless you are sure who you are speaking to.

If you are suspicious, or have questions, please call us directly at 905-825-9400 and press ‘1’ for Customer Service.

For more information, visit this link.

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